
The Antidote for Quiet Quitting
Last year there emerged a new buzzword: quiet quitting. In reality the behavior that we now refer to as “quiet

Last year there emerged a new buzzword: quiet quitting. In reality the behavior that we now refer to as “quiet

Have you ever had that sinking feeling after someone comes to you to secretly tell you what someone else said about

Do you lose your cool only to have regrets later? Do you often describe yourself by saying “I have an

The best way to resolve conflict and stop drama so that you can get back to getting things done! With

As a leader you must build your conflict capacity, stop avoiding the difficult conversations and start leading your employees. Listen

Even with the best of intentions, conversations about performance or behavior can provoke defensiveness, and veer off track. If you’ve
With the launch of my book, From Conflict to Courage: How to Stop Avoiding and Start Leading, came opportunities for

Conflict in the workplace happens for a variety of reasons: Poor decision-making processes, lack of clarity, ineffective communication and hundreds

According to a “Global Generations” study by Ernst & Young, 46% of US managers have been managing for over 10

Unresolved workplace conflict wastes time, increases stress and negatively affects business outcomes. Check out my interview with David Dye on
As I was walking into the long-term care facility, the new receptionist stopped a couple who was walking out because
Your colleague cancelled a meeting, your client ghosted you, your prospect didn’t return your email, an overly emotional private email
As a leader you should always be aware of a trap that I call “Playing Power of Attorney.” Power of
Part of leadership is managing conflict, but you can’t manage what you don’t understand, and what you don’t understand leads
Strong emotions can derail even the most stable leader, given the right timing and circumstances. Like me, I’m sure you’ve
If you hear yourself saying things like, “they don’t care,” “he isn’t engaged” or “she thinks she’s above it all,”
It’s common for leaders to be disappointed with investments in workshops, leadership development and other initiatives that didn’t solve the
If you promote a top performer but they struggle with leading it could be an issue of identity. If they