by Marlene Chism | Jan 18, 2023 | Accountability, Communication, Conflict Capacity, Engagement
Last year there emerged a new buzzword: quiet quitting. In reality the behavior that we now refer to as “quiet quitting” has been around as long as there’s been labor and management. The behavior used to be called “presenteeism” in the nineties,...
by Marlene Chism | Jan 11, 2023 | Communication, Conflict Capacity, Culture, Leadership, Stop Workplace Drama
Have you ever had that sinking feeling after someone comes to you to secretly tell you what someone else said about you? You feel trapped because you have “insider information” but you don’t feel the freedom to approach the person who is saying bad...
by Marlene Chism | Nov 30, 2022 | Communication, Conflict Capacity, Emotional Integrity, Leadership
Do you lose your cool only to have regrets later? Do you often describe yourself by saying “I have an anger problem?” Or do you work with someone who seems edgy, sharp, and simply can’t master their energy? When emotions take over it’s easy to misunderstand and be...
by Marlene Chism | Nov 23, 2022 | Communication, Conflict Capacity, Leadership
The best way to resolve conflict and stop drama so that you can get back to getting things done! With the release of my latest book, From Conflict to Courage: How to Stop Avoiding and Start Leading, came some insight packed interviews. Here are a few of these...
by Marlene Chism | Nov 9, 2022 | Communication, Conflict Capacity, Leadership
As a leader you must build your conflict capacity, stop avoiding the difficult conversations and start leading your employees. Listen to my interview on the Legendary Leaders Podcast with Cathleen Merkel for insights on how to become a better conflict manager. Here...
by Marlene Chism | Nov 2, 2022 | Accountability, Communication, Conflict Capacity, General, Leadership
Even with the best of intentions, conversations about performance or behavior can provoke defensiveness, and veer off track. If you’ve ever been blindsided, confused or angry from a conversation that didn’t go the way you intended, it’s likely because you fell into...