Strong emotions can derail even the most stable leader, given the right timing and circumstances. Like me, I’m sure you’ve done something you regret when you reacted out of anger–maybe you’ve fired off a terse email, raised your voice or accused someone of ill intention. Sometimes we feel that we are at the mercy of our emotions.
The problem isn’t our emotions. The problem is mismanagement. Emotional triggers hijack decision-making, increasing the probability of unnecessary conflict. The key to changing this self-destructive pattern is self-regulation.
Two skills to help you increase self-regulation can be found in my SmartBrief article.