Posted on May 22, 2021 by by Marlene Chism | 0 Comments
| We are standing at the intersection of change and transformation, also known as the new normal. Change is how we respond to outside circumstances and transformation is how we adjust internally. Today’s new normal requires leaders to combine the ability to adapt to change with the courage to transform internally to effectively navigate the...
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Posted in Change, Communication
Change, communication, Leadership, marlene chism
Posted on May 1, 2021 by by Marlene Chism | 0 Comments
| The most difficult requirement of leadership is effectively managing conflict. Whether you’ve had training or not, when you mismanage conflict, you put your company in jeopardy. In the US government’s 2020 fiscal year, there were 67,448 workplace discrimination charged, resulting in $106 million in damages through litigation. This doesn’t...
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Posted in Communication
Conflict Resolution, difficult conversations, marlene chism, workplace conflict
Posted on Apr 1, 2021 by by Marlene Chism | 0 Comments
| No matter the technical or academic skills a leader possesses, there is an often-overlooked skill that’s essential: Conflict capacity. Conflict capacity is the ability to tolerate conflict without getting triggered into unconscious reactions. A leader with low conflict capacity lacks the self-awareness to know when they have hit their...
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Posted in Conflict Capacity, Responsibility
conflict capacity, Conflict Resolution, marlene chism, workplace conflict
Posted on Feb 9, 2021 by by Marlene Chism | 0 Comments
| Managers can act differently around leaders than they do their team. It’s up to leaders to watch for 3 big red flags.
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Posted in Leadership
Leadership, managing a team, marlene chism, middle management, psychological safety
Posted on Jan 21, 2021 by by Marlene Chism | 0 Comments
| New leaders often don’t realize that that saying “yes” to leadership requires stepping out of the comfort zone. Avoidance is no longer a strategy. It’s up to you to navigate through the cultural politics, make difficult decisions and resolve conflict between employees or co-workers. Intentionally inviting discomfort can help you grow...
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Posted in Leadership
difficult conversations, Leadership, managing a team, marlene chism, new leadership
Posted on Dec 5, 2020 by by Marlene Chism | 0 Comments
| Making decisions takes a mental and energy toll. Here’s how to be more intentional in your decision-making and reduce the tax on your brain.
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Posted in Responsibility
decision-making, Leadership, marlene chism, Productivity
Posted on Nov 22, 2020 by by Marlene Chism | 0 Comments
| Unresolved conflict affects almost every area of business, from productivity, safety, turnover and absenteeism to the culture itself. Leaders in today’s turbulent times need more than technical experience, seniority and authority. Leaders at every level need specific skills to initiate difficult conversations, resolve conflict and inspire...
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Posted in General
behaviors, conflict, ownership
Posted on Nov 15, 2020 by by Marlene Chism | 0 Comments
| Many leaders share a common yet secret concern: a belief that they may have an anger problem. But as I often tell my clients, anger is not a problem and should not be viewed as such. Anger is a part of the human experience. While it’s true that anger mismanaged can be destructive, anger managed properly can be a catalyst for positive change. The...
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Posted in Leadership, Mindset
anger management, difficult conversations, self-control
Posted on Nov 8, 2020 by by Marlene Chism | 0 Comments
| Conflict is tricky. The answer is to dig deeper, find out why a manager is averse to conflict and solve the problem.
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Posted in Communication, Leadership
anger, conflict averse, identity, resentment
Posted on Oct 31, 2020 by by Marlene Chism | 0 Comments
| Our brains and emotions affect leaders’ decision-making. That’s OK! Learn how to name and cope with these influences.
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Posted in Accountability, Culture, Mindset
decision-making, emotion, intention
