Posted on Jul 14, 2021 by by Marlene Chism | 0 Comments
Before you say “Yes” to becoming a leader, you need to understand your culture, the dynamics of conflict, your own reactions to conflict and how to build conflict capacity. If you view conflict as a problem, you are already headed in the wrong direction. Disagreement doesn’t ruin relationships, disrespect does. Here’s what we talked about:...
Posted on Jul 1, 2021 by by Marlene Chism | 0 Comments
There’s an elephant in the room: Top leaders want employees back at the office, and employees want the flexibility, freedom and focus they gained working virtually. The “back to workplaces” issue is being talked about extensively in publications and social media, but I wonder if there’s been quality conversations between bosses and...
Posted on May 22, 2021 by by Marlene Chism | 0 Comments
We are standing at the intersection of change and transformation, also known as the new normal. Change is how we respond to outside circumstances and transformation is how we adjust internally. Today’s new normal requires leaders to combine the ability to adapt to change with the courage to transform internally to effectively navigate the...
Posted on May 1, 2021 by by Marlene Chism | 0 Comments
The most difficult requirement of leadership is effectively managing conflict. Whether you’ve had training or not, when you mismanage conflict, you put your company in jeopardy. In the US government’s 2020 fiscal year, there were 67,448 workplace discrimination charged, resulting in $106 million in damages through litigation. This doesn’t...
Posted on Apr 1, 2021 by by Marlene Chism | 0 Comments
No matter the technical or academic skills a leader possesses, there is an often-overlooked skill that’s essential: Conflict capacity. Conflict capacity is the ability to tolerate conflict without getting triggered into unconscious reactions. A leader with low conflict capacity lacks the self-awareness to know when they have hit their...
Posted on Jan 21, 2021 by by Marlene Chism | 0 Comments
New leaders often don’t realize that that saying “yes” to leadership requires stepping out of the comfort zone. Avoidance is no longer a strategy. It’s up to you to navigate through the cultural politics, make difficult decisions and resolve conflict between employees or co-workers. Intentionally inviting discomfort can help you grow...
Posted on Nov 22, 2020 by by Marlene Chism | 0 Comments
Unresolved conflict affects almost every area of business, from productivity, safety, turnover and absenteeism to the culture itself. Leaders in today’s turbulent times need more than technical experience, seniority and authority. Leaders at every level need specific skills to initiate difficult conversations, resolve conflict and inspire...
Posted on Nov 15, 2020 by by Marlene Chism | 0 Comments
Many leaders share a common yet secret concern: a belief that they may have an anger problem. But as I often tell my clients, anger is not a problem and should not be viewed as such. Anger is a part of the human experience. While it’s true that anger mismanaged can be destructive, anger managed properly can be a catalyst for positive change. The...
