Emotional Integrity
Do you lose your cool only to have regrets later? Do you often describe yourself by saying “I have an anger problem?” Or do you work with someone who seems edgy, sharp, and simply can’t master their energy? When emotions take over it’s easy to misunderstand and be...
Best Practices to Resolve Conflict
The best way to resolve conflict and stop drama so that you can get back to getting things done! With the release of my latest book, From Conflict to Courage: How to Stop Avoiding and Start Leading, came some insight packed interviews. Here are a few of these...
Power Structures and The Three Types of Resistance
It doesn’t take a white paper to understand that high conflict behaviors contribute to a lot of team drama and dysfunction, including poor decision-making. Conflict is even more complex when working with powerful people in high positions: Think boards, city councils,...
Expand Your Conflict Capacity
As a leader you must build your conflict capacity, stop avoiding the difficult conversations and start leading your employees. Listen to my interview on the Legendary Leaders Podcast with Cathleen Merkel for insights on how to become a better conflict manager. Here...
Difficult conversations: Common traps to avoid
Even with the best of intentions, conversations about performance or behavior can provoke defensiveness, and veer off track. If you’ve ever been blindsided, confused or angry from a conversation that didn’t go the way you intended, it’s likely because you fell into...
Listen to Marlene
With the launch of my book, From Conflict to Courage: How to Stop Avoiding and Start Leading, came opportunities for some great podcast interviews. From workplace conflict resolution to the 3 A's, here are some places you can get my tips and steps to help you stop...
Solutions to Common Workplace Conflicts
Conflict in the workplace happens for a variety of reasons: Poor decision-making processes, lack of clarity, ineffective communication and hundreds of other reasons. Many leaders view conflict as problematic, but conflict is not the problem, mismanagement is....
5 Steps to Building a New Leadership Identity
According to a “Global Generations” study by Ernst & Young, 46% of US managers have been managing for over 10 years, and most not received any type of training to develop their leadership identity. The belief is that because this individual was a star performer,...
Improve Your Conflict Capacity
Unresolved workplace conflict wastes time, increases stress and negatively affects business outcomes. Check out my interview with David Dye on The Leadership Without Losing Your Soul Podcast for my expert guidance on improving your conflict capacity and addressing...
3 Behaviors that Diminish Teamwork
It’s easy to categorize team problems as employee burnout, apathy or lack of engagement. And while there may be burnout, apathy or disengagement, the root problem may be due to ineffective leadership. By eliminating mismanagement, lack of initiative and power of...