3 Essential Skills for Resolving Conflict

3 Essential Skills for Resolving Conflict Unresolved conflict affects almost every area of business, from productivity, safety, turnover and absenteeism to the culture itself. Leaders in today’s turbulent times need more than technical experience, seniority and authority. Leaders at every level need specific skills to initiate difficult conversations, resolve conflict and inspire...
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Managing Anger in Controversial Times

Managing Anger in Controversial Times We’re in the midst of two pandemics, both invisible at the root, and both causing extreme outcomes once realized. The first pandemic is COVID-19. The second pandemic is anger. Whether it’s road rage, attacks on social media, cyberbullying or terrorism, anger is escalating and spreading as only a virus can. Can we stop this second pandemic?...
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Paradox and Pain of our Time

Paradox and Pain of our Time My heart hurts for our country. I feel the pain of injustice, systemic racism, and implicit bias. And I also feel the fear and the pain of being misunderstood. I want to be a bridge, but a bridge has to be strong enough to bear the weight of connecting two sides. We live in a society of hashtags and headlines. We care enough to blast someone with...
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Ineffective Delegation Wastes Time and Hampers Productivity

Ineffective Delegation Wastes Time and Hampers Productivity

Delegation is supposed to leverage an executive’s precious time. However, ineffective delegation wastes time and resources, lowers morale and contributes to confusion. This article showcases a practical example of how ineffective delegation wastes time and how leaders can use delegation to leverage time and speed up decision-making.

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Practical Ways to Cope with Uncertainty

Practical Ways to Cope with Uncertainty

The disruption of the COVID-19 virus is creating uncertainty, fear and chaos. Dominoes are falling all around us. What affects one affects all. The world seems to be coming to a screeching halt and life as we knew it is no more. Everyone is affected and no one is immune. No one has THE answer to make it all better, but there are ways to become more resilient and suffer less. Here are a few practical ideas to help you cope in times of uncertainty.

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