Working With High-Conflict People
Last week we talked about Level 1 Resistance, which is your own resistance. This week the focus is on observing
September 22, 2021
Last week we talked about Level 1 Resistance, which is your own resistance. This week the focus is on observing
As you probably know, I’m authoring my fourth book, From Conflict to Courage: How to stop avoiding and start leading.
A big complaint I hear is “The top performer a bully, but their performance is stellar.” The real problem here
Even if your organization doesn’t offer leadership development you can still work on your own identity and elevate your own
The identity shift from peer to leader is difficult especially without preparation. The first conflict is internal: The way you
Before you say “Yes” to becoming a leader, you need to understand your culture, the dynamics of conflict, your own
There’s an elephant in the room: Top leaders want employees back at the office, and employees want the flexibility, freedom
Do you lose your cool only to have regrets later? Do you often describe yourself by saying “I have an
We are standing at the intersection of change and transformation, also known as the new normal. Change is how we respond
The most difficult requirement of leadership is effectively managing conflict. Whether you’ve had training or not, when you mismanage conflict,
No matter the technical or academic skills a leader possesses, there is an often-overlooked skill that’s essential: Conflict capacity. Conflict
Managers can act differently around leaders than they do their team. It’s up to leaders to watch for 3 big
New leaders often don’t realize that that saying “yes” to leadership requires stepping out of the comfort zone. Avoidance is
Making decisions takes a mental and energy toll. Here’s how to be more intentional in your decision-making and reduce the
Unresolved conflict affects almost every area of business, from productivity, safety, turnover and absenteeism to the culture itself. Leaders in today’s turbulent
Many leaders share a common yet secret concern: a belief that they may have an anger problem. But as I
Conflict is tricky. The answer is to dig deeper, find out why a manager is averse to conflict and solve
Our brains and emotions affect leaders’ decision-making. That’s OK! Learn how to name and cope with these influences.