Conflict Capacity
Power Structures and The Three Types of Resistance
It doesn’t take a white paper to understand that high conflict behaviors contribute to a lot of team drama and
November 16, 2022
It doesn’t take a white paper to understand that high conflict behaviors contribute to a lot of team drama and
As a leader you must build your conflict capacity, stop avoiding the difficult conversations and start leading your employees. Listen
Even with the best of intentions, conversations about performance or behavior can provoke defensiveness, and veer off track. If you’ve
With the launch of my book, From Conflict to Courage: How to Stop Avoiding and Start Leading, came opportunities for
Conflict in the workplace happens for a variety of reasons: Poor decision-making processes, lack of clarity, ineffective communication and hundreds
Unresolved workplace conflict wastes time, increases stress and negatively affects business outcomes. Check out my interview with David Dye on
It’s easy to categorize team problems as employee burnout, apathy or lack of engagement. And while there may be burnout,
I recently had the opportunity to be interviewed by Tyler Dickerhoof on the Impact Driven Leader podcast. Listen here: From
I have struggled with being impatient most of my life. They even named a flower after me, it’s called the Impatient. I’ve
As I was walking into the long-term care facility, the new receptionist stopped a couple who was walking out because
Your colleague cancelled a meeting, your client ghosted you, your prospect didn’t return your email, an overly emotional private email
As a leader you should always be aware of a trap that I call “Playing Power of Attorney.” Power of
Part of leadership is managing conflict, but you can’t manage what you don’t understand, and what you don’t understand leads
Strong emotions can derail even the most stable leader, given the right timing and circumstances. Like me, I’m sure you’ve
If you hear yourself saying things like, “they don’t care,” “he isn’t engaged” or “she thinks she’s above it all,”
This is the third tip in my Connect More in 2022 series. My tip for increasing connection is to Cultivate
Often a client comes to me with the belief that they have an anger problem. I tell them they most
We all do it. We tell someone something they want to hear in order to make them happy. Here are