Communication
The Fifth Hidden Intention
If your discipline seems a bit over-the-top compared to the mistake that was made, ask yourself if you have the
August 28, 2024
If your discipline seems a bit over-the-top compared to the mistake that was made, ask yourself if you have the
Our intentions will come out in our conversations and in our behaviors. That’s why I’ve been covering the five hidden
It’s estimated that employees spend almost three hours per week arguing, and those arguments amount to $359 billion in hours
Every leader must deal with resistance at some point. You’ll get resistance when you want an employee to grow more
We’ve already addressed two main reasons leaders mismanage conflict: Invisible forces, and coping behaviors. But there’s a third way leaders
Conflict avoidance stems from believing conflict is a problem. But conflict is not a problem. Mismanagement is the problem. This
With over two decades of working with leaders at various levels within various organizations, I had an epiphany several years
There’s so much conflict and division in our workplaces and at home. But so much relationship conflict would end with
Whether you believe in chain of command, open door at every level or somewhere in between, what creates a culture
A common theme I hear from senior level leaders is, “I shouldn’t have to babysit.” I translate this to mean,
Petty drama is always a sign that there’s a lack of trust. On the surface, it almost always seems that the
Conflict-adverse leaders have narratives that keep them from addressing behavioral and performance problems. Listen closely, and you’ll hear the familiar,
Attracting and retaining talent is one of the top issues facing organizations today. The cost of replacing an employee can be as
Petty drama is always a sign that there’s a lack of trust. On the surface, it almost always seems that the
One reason you’re in a leadership position is because you have the ability to make good decisions. Good decision making
Is there a business case for forgiving someone? Yes, if you want to elevate your effectiveness and gain freedom. Holding
It’s easy to let old grudges build up and before you know it, you’re seeing the other person as an
Recently a client said to me, “Your methods are not like what we learned in our Human Resources Training but