A big complaint I hear is “The top performer a bully, but their performance is stellar.” The real problem here is that behavior is not considered a part of performance, so it’s justified instead of corrected. The behavior allowed then becomes the standard. What...
Before you say “Yes” to becoming a leader, you need to understand your culture, the dynamics of conflict, your own reactions to conflict and how to build conflict capacity. If you view conflict as a problem, you are already headed in the wrong direction. Disagreement...
Good leadership is about good decision-making. Processes upon processes have been developed to help leaders make decisions, yet we often fail to consider the hidden forces that influence decision-making. This post identifies three hidden forces, offering a...
Almost every organization wants to increase accountability, yet the road to an accountable culture is often rocky, narrow, and slippery. Most executives can quote books, articulate models, and share statistics about accountability, yet the gap between knowing and...
A good friend recently reminded me of the old Peter Drucker quote, “culture eats strategy for breakfast”. It’s a questionable phrase, in both meaning and interpretation, and questionable that Drucker even said it (it was attributed to him in 2006 by Ford’s CEO, Mark...
