As I was walking into the long-term care facility, the new receptionist stopped a couple who was walking out because they had brought their dog for a visit. “Did you get permission to bring a dog into this facility?” the receptionist asked....
If you promote a top performer but they struggle with leading it could be an issue of identity. If they are a leader in title only but they still identify with former peers, they won’t be able to create accountability or initiate difficult conversations about...
Good leadership is about good decision-making. Processes upon processes have been developed to help leaders make decisions, yet we often fail to consider the hidden forces that influence decision-making. This post identifies three hidden forces, offering a...
Even if you are not yet a leader, there are ways to build your own pathway to leadership by becoming the best possible employee. Here are five stepping stones to becoming a better employee and thus building a pathway to leadership. Ask for Clarification This one tool...
Every organization has elephants — a known problem or situation viewed as undiscussable. The elephant in the room is difficult to address for various reasons, including power structures and cultural issues. To put it into context; employees don’t speak up...
Most leaders want to create an accountable culture, yet struggle with the process. The question becomes, “How can we create a culture of accountability while at the same time promote open communication, and engagement?” This article explores five reasons leaders...
