Accountability
Valid Reasons Leaders Avoid Difficult Conversations
When leaders avoid difficult conversations, we often assume they lack courage or fear conflict. After more than 20 years of
September 7, 2026
When leaders avoid difficult conversations, we often assume they lack courage or fear conflict. After more than 20 years of
When organizations face legal risk, they often assume the problem was poor documentation or ineffective leadership. In reality, those issues
An employee is sent home for repeated reliability issues. Instead of working through the leader who made the decision, the
Learning to lead feels difficult for the same reason learning to dance does; you’re trying to perform before you’ve mastered
You’ve probably heard the idea: “Ask who can do this instead of how can I do this.” This concept was
Senior leaders rely on your front-line and mid-level managers to institute accountability, but most front-line and mid-level managers feel like
Hypocrisy is easy to see in others but not in ourselves. Even the best communicators can become blind to their
No matter how many trainings you complete or certifications you stack, your blind spots and unconscious beliefs will keep showing
Discover 7 signs leaders lack grace—and how compassion, vulnerability, and reflection can boost trust and authentic leadership growth.
Senior leaders count on front-line and mid-level managers to drive accountability. But for many of those leaders, it feels like
Those problem employees. They’re negative. They like to argue. They don’t follow through. They waste your time. You’ve tried talking
What do you do if you inherited a problem? After speaking at a conference, a leader approached me and said,
Last year there emerged a new buzzword: quiet quitting. In reality the behavior that we now refer to as “quiet
I often get asked this question, “How do I hold my team accountable without being a micromanager?” Many leaders worry
Even with the best of intentions, conversations about performance or behavior can provoke defensiveness, and veer off track. If you’ve
As I was walking into the long-term care facility, the new receptionist stopped a couple who was walking out because
If you promote a top performer but they struggle with leading it could be an issue of identity. If they
Our brains and emotions affect leaders’ decision-making. That’s OK! Learn how to name and cope with these influences.