Why Leaders Struggle with Accountability
Most leaders want to create an accountable culture, yet struggle with the process. The question becomes, “How can we create a culture of accountability while at the same time promote open communication, and engagement?” This article explores five reasons leaders...
The Root Cause of Workplace Drama: Lack of Clarity
No matter what the business problem, whether it’s turnover, incivility, low patient scores or managers who don’t know how to give direction, all problems have one root in common: The lack of clarity. Let me make a couple of distinctions about clarity: Clarity and...
Embodying 3 Keys to Enable Success
Almost every organization wants to increase accountability, yet the road to an accountable culture is often rocky, narrow, and slippery. Most executives can quote books, articulate models, and share statistics about accountability, yet the gap between knowing and...
Holiday Drama: How to Stop Suffering
It’s the most wonderful time of the year! Or is it? The end of the year and holiday season often triggers many emotions like regret, resentment, guilt, anger and jealousy. In my body of work, suffering is synonymous with drama. Gossip, turnover, back-stabbing and...
Hidden Agendas That Can Ruin Performance Conversations
The purpose of performance conversations is to improve employee performance. What often stands in the way of an effective performance conversation is the manager’s hidden agenda. In this article I talk about the five hidden agendas that prevent good performance...FREE DOWNLOAD
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