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The Undiscussables: How to Address the Elephant in the Room

The Undiscussables: How to Address the Elephant in the Room

by Marlene Chism | Apr 12, 2019 | Accountability, Awareness, Communication, Leadership Lesson, Stop Workplace Drama | 0 comments

Every organization has elephants — a known problem or situation viewed as undiscussable. The elephant in the room is difficult to address for various reasons, including power structures and cultural issues. To put it into context; employees don’t speak up...
Increase Effectiveness: Stop Verbal Ping-Pong

Increase Effectiveness: Stop Verbal Ping-Pong

by Marlene Chism | Nov 5, 2018 | Communication, Leadership, Stop Workplace Drama | 0 comments

The biggest time-waster at work is arguing with colleagues or employees. I call these conversations verbal ping pong. There is a back and forth between two people who want to win and who keep coming back for a rematch. It goes something like this: “Yes I did.” “No you...
Hidden Agendas That Can Ruin Performance Conversations

Hidden Agendas That Can Ruin Performance Conversations

by Marlene Chism | Oct 29, 2018 | Accountability, Communication, Leadership, Responsibility, Stop Workplace Drama | 5 comments

The purpose of performance conversations is to improve employee performance. What often stands in the way of an effective performance conversation is the manager’s hidden agenda. In this article I talk about the five hidden agendas that prevent good performance...
3 Mental Barriers to Learning

3 Mental Barriers to Learning

by Marlene Chism | Oct 22, 2018 | Communication, Leadership, Stop Workplace Drama | 0 comments

Whether you are an executive, a tradesman or a highly accomplished professional, the biggest barriers to learning is not your lack of time or resources. Your biggest barrier to learning is your own ego. We live in a sea of opportunity for learning through other...
How to Recognize and Stop Toxic Time-Wasters

How to Recognize and Stop Toxic Time-Wasters

by Marlene Chism | Oct 15, 2018 | Leadership, Responsibility, Stop Workplace Drama | 0 comments

Every workplace has a little drama, but knowing how to identify time wasters and stop drama is key to elevating your own productivity. The first step is to define the three toxic time-wasters: blindsiding, monopolizing, and negativity. The second step is to identify...
Elevate Your Conversations in 2018

Elevate Your Conversations in 2018

by Marlene Chism | Jan 8, 2018 | Communication, Stop Workplace Drama, Transform Culture | 0 comments

Observe the conversations in your workplace. Do you hear your colleagues and employees talking about what’s possible, or are they complaining about the past? Are conversations moving forward or spiraling down? Do people support each other or gossip? Here are eight...
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