Stop Workplace Drama
Lessons from Difficult People
There are many types of difficult people: The eye rollers, the yellers, the high-conflict, the blamers, the overly critical and
July 17, 2024
There are many types of difficult people: The eye rollers, the yellers, the high-conflict, the blamers, the overly critical and
Have you ever had that sinking feeling after someone comes to you to secretly tell you what someone else said about
Unresolved workplace conflict wastes time, increases stress and negatively affects business outcomes. Check out my interview with David Dye on
Your colleague cancelled a meeting, your client ghosted you, your prospect didn’t return your email, an overly emotional private email
As a leader you should always be aware of a trap that I call “Playing Power of Attorney.” Power of
The identity shift from peer to leader is difficult especially without preparation. The first conflict is internal: The way you
Every organization has elephants — a known problem or situation viewed as undiscussable. The elephant in the room is difficult
The biggest time-waster at work is arguing with colleagues or employees. I call these conversations verbal ping pong. There is
The purpose of performance conversations is to improve employee performance. What often stands in the way of an effective performance
Whether you are an executive, a tradesman or a highly accomplished professional, the biggest barrier to learning is not your
Every workplace has a little drama, but knowing how to identify time wasters and stop drama is key to elevating
Observe the conversations in your workplace. Do you hear your colleagues and employees talking about what’s possible, or are they
Many new leaders silently struggle in their leadership role. They avoid difficult conversations about performance because they do not have
Coaching employees to improve performance can be tricky. Even though your intentions are good, your employees may resist or get
The purpose of performance conversations is to improve employee performance. What often stands in the way of an effective performance
You just hired a great employee. The employee has all the qualifications, is a quick-study, takes initiative and is always
Listening is the single most important communication skill. When people feel “heard” they also feel understood. In personal relationships listening
Drama shows up in three ways: An emotion, a situation and through other people. If you missed the last couple