Radical Listening Requires Courage and Discipline
If someone has a different political view, do you need to correct them? Do you need to make them wrong?
If someone has a different political view, do you need to correct them? Do you need to make them wrong?
It’s no secret that the 2016 presidential campaign left battle scars between friends, family, and co-workers, in what has been
Leaders who understand how to listen aren’t triggered into angry debates or caught off guard by someone else’s agenda. The
We all avoid difficult performance conversations at work, and we justify the avoidance: We don’t want to hurt someone’s feelings.
There is NO president or power that is going to change our current state because we are missing the lesson.
If your objective is to be right be certain. If your objective is to learn be curious. Using curiosity is
Even though communication is often referred to as “soft skills” a more appropriate term is critical skills. If you look
One of the biggest barriers to leadership success is learning how to initiate a difficult conversation. New leaders have confessed
In our personal lives we avoid the scales and the mirror. In business we avoid the financials, and performance reviews.
You can tell a lot about a person’s values when you listen deeply. Today while on the treadmill at the
I often get leaders who are weary of going to a communication skills training and being “taught” techniques that in
If you have heard me speak, you have heard me say that there are only four reasons for any relationship
One of the core reasons for workplace drama and dysfunction is due to the inability to have honest dialogues with
Interpersonal communication is a critical skill necessary for life, leadership and business. One reason communication skills training does not work is
We all have communication tactics to get people to think and behave the way we want them to. The reason people
What do these things have in common? You hired a star employee with excellent skills but the employee doesn’t play
Standing in a line at store behind a very large man buying sacks of potato chips, pot pies, candy and
Communication is more than just a soft-skill. Communication is a critical skill necessary for life, leadership and business. I talk about