The Role of Mismanagement in Retaining Talent

Attracting and retaining talent is one of the top issues facing organizations today. The cost of replacing an employee can be as high as 50-60% of their annual salary, when factors such as recruiting, training and lost productivity are considered. At exit interviews employees often say their reason for leaving is better opportunity, or more pay. Understandably, […]

What’s Required for Good Decision Making

Pointing to a contract

One reason you’re in a leadership position is because you have the ability to make good decisions. Good decision making requires steady emotions and a peaceful mind. You’ve already learned that, but what about your new and front line leaders? Do they connect the dots between decision-making ability and emotional well being? (Occasionally check in […]

How to Overcome Micromanaging

2 women looking at a laptop

There are basically two kinds of micromanagers: Those who know they micromanage, and those who micromanage but don’t know it. This post is intended to help leaders spot the signs of micromanagement and provide strategies to lead more effectively. How to know if you’re a micromanager It’s unlikely your employees are going to tell you […]

Can conflict be a benefit? Part 4

Today is the final series on how conflict can be a benefit. Perhaps the biggest benefit is that conflict can help you  grow personally. Benefit #4 Exemplify Personal Growth Conflict will always be part of life and leadership. Reading a book about conflict management, attending a full day workshop or getting coaching doesn’t mean there’ll […]

Benefits of Conflict Part 2

Last week I talked about one benefit of conflict, transforming anger. Today I’m offering a second way conflict can be a benefit, by inspiring change! Benefit #2 Conflict can Inspire Change Resolved conflicts don’t have repetitive patterns; unresolved conflicts do. If you see repeating patterns it means there’s unresolved conflict, and unresolved conflict creates stagnation, […]

Can Conflict be a Benefit?

Many people think conflict is a problem to be avoided. But what if you could flip the switch to see conflict as a benefit? Sound a little far fetched? Stay with me! Over the next few weeks, I’ll share bite-sized tips to help you flip that switch. Here’s the first one. Benefit #1 Conflict can Transform […]

Does Your Culture Support Your Strategy?

I often receive invitations to “do a workshop” in hopes that the workshop will magically change behavior, produce better managers and eventually create a drama-free and accountable culture. However, a one-time event with no real mental and financial investment rarely makes a dent. It’s like expecting a bath to last a lifetime. Culture work is […]

Strategy #4 Dealing with Anxiety and Overwhelm

Over the last few weeks I’ve offered bite-sized strategies to help you (and to coach your employees) when you sense anxiety or overwhelm. This strategy is in my book, From Conflict to Courage, and it’s a favorite concept for many of my clients. This strategy tests for resistance; yours and other people’s. Strategy #4 | […]

Leadership Trustbusters

As a leader, trust is your best tool for getting results through others. Trust takes time to build but can be lost in a moment of reactivity. Building trust in the workplace requires leaders to be aware of behaviors that unintentionally diminish trust. Yesterday I went live on LinkedIn in my monthly Office Hours.  I […]

Retention problem?

Attracting and retaining talent is one of the top issues facing organizations today. The cost of replacing an employee can be as high as 50-60% of their annual salary, when factors such as recruiting, training and lost productivity are considered. At exit interviews employees often say their reason for leaving is better opportunity, or more pay. Understandably, […]