by Marlene Chism | Apr 1, 2021 | Conflict Capacity, Responsibility
No matter the technical or academic skills a leader possesses, there is an often-overlooked skill that’s essential: Conflict capacity. Conflict capacity is the ability to tolerate conflict without getting triggered into unconscious reactions. A leader with low...
by Marlene Chism | Dec 5, 2020 | Responsibility
The brain has limited resources for decision-making, and in a world where most of us are drowning in choices, it’s easy to lose momentum. Most leaders understand the concept of making difficult decisions early in the day, yet still experience decision fatigue due to...
by Marlene Chism | Jul 10, 2020 | Communication, Critical Thinking, Responsibility
In today’s fast-paced reactive world, it’s easy to be on high alert. High stress levels make you experience every statement, every disagreement and every criticism as a threat. As a result, the mammalian brain takes over and you become defensive. If you often wish...
by Marlene Chism | Jul 5, 2020 | Communication, Empowerment, Responsibility
We’re in the midst of two pandemics, both invisible at the root, and both causing extreme outcomes once realized. The first pandemic is COVID-19. The second pandemic is anger. Whether it’s road rage, attacks on social media, cyberbullying or terrorism, anger is...
by Marlene Chism | Mar 15, 2020 | Leadership, Responsibility
Workplace conflicts and unproductive behaviors don’t just happen suddenly. Communication and relationship conflicts progress over several stages that can overlap, repeat and circle back around. These conflicts negatively affect productivity, engagement, teamwork and...
by Marlene Chism | Apr 25, 2019 | Accountability, Leadership, Responsibility
Even if you are not yet a leader, there are ways to build your own pathway to leadership by becoming the best possible employee. Here are five stepping stones to becoming a better employee and thus building a pathway to leadership. Ask for Clarification This one tool...
