No matter the technical or academic skills a leader possesses, there is an often-overlooked skill that’s essential: Conflict capacity. Conflict capacity is the ability to tolerate conflict without getting triggered into unconscious reactions. A leader with low...
The brain has limited resources for decision-making, and in a world where most of us are drowning in choices, it’s easy to lose momentum. Most leaders understand the concept of making difficult decisions early in the day, yet still experience decision fatigue due to...
In today’s fast-paced reactive world, it’s easy to be on high alert. High stress levels make you experience every statement, every disagreement and every criticism as a threat. As a result, the mammalian brain takes over and you become defensive. If you often wish...
We’re in the midst of two pandemics, both invisible at the root, and both causing extreme outcomes once realized. The first pandemic is COVID-19. The second pandemic is anger. Whether it’s road rage, attacks on social media, cyberbullying or terrorism, anger is...
Workplace conflicts and unproductive behaviors don’t just happen suddenly. Communication and relationship conflicts progress over several stages that can overlap, repeat and circle back around. These conflicts negatively affect productivity, engagement, teamwork and...
Even if you are not yet a leader, there are ways to build your own pathway to leadership by becoming the best possible employee. Here are five stepping stones to becoming a better employee and thus building a pathway to leadership. Ask for Clarification This one tool...
