by Marlene Chism | Jan 14, 2017 | Empowerment, Environment, Responsibility |
Everyone complains now and then but continuous complaining from employees is a sign of dis-empowerment. Other than habit, people complain for two reasons: either they don’t know what they want, or they want something they think they can’t have. As a leader, it’s easy...
by Marlene Chism | Jun 11, 2015 | Change, Engagement, Environment, Power |
One of the most disturbing things I hear from an executive is when a leader wants to fire an employee but can’t because the person is two years from retirement. It tells me the employee is no longer engaged, or has been allowed to continue to work even though...
by Marlene Chism | May 19, 2015 | Environment, Leadership |
Often just a little shift in the internal environment can determine the success or failure of a project, meeting or initiative. Let me share a personal story to illustrate the importance of internal environment. Recently I was invited to speak for two hours at an...
by Marlene Chism | Feb 19, 2015 | Environment, Power |
In No-Drama Leadership I introduce the idea that behavior is influenced by the environment, and the environment consists of both the visible and invisible elements. If structure determines behavior, we must consider both the invisible and visible elements. For...
by Marlene Chism | Feb 9, 2015 | Environment, Transform Culture |
You’ve probably heard the saying, “structure determines behavior.” When a leader tries to manipulate structures to change behavior and it doesn’t work, it means there’s something else at play: the invisible structures. Let me give an easy...
