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Don’t Fall for this Trap

Don’t Fall for this Trap

by Marlene Chism | Jan 11, 2023 | Communication, Conflict Capacity, Culture, Leadership, Stop Workplace Drama

Have you ever had that sinking feeling after someone comes to you to secretly tell you what someone else said about you? You feel trapped because you have “insider information” but you don’t feel the freedom to approach the person who is saying bad...
Emotional Integrity

Emotional Integrity

by Marlene Chism | Nov 30, 2022 | Communication, Conflict Capacity, Emotional Integrity, Leadership

Do you lose your cool only to have regrets later? Do you often describe yourself by saying “I have an anger problem?”  Or do you work with someone who seems edgy, sharp, and simply can’t master their energy? When emotions take over it’s easy to misunderstand and be...
Difficult conversations: Common traps to avoid

Difficult conversations: Common traps to avoid

by Marlene Chism | Nov 2, 2022 | Accountability, Communication, Conflict Capacity, General, Leadership

Even with the best of intentions, conversations about performance or behavior can provoke defensiveness, and veer off track. If you’ve ever been blindsided, confused or angry from a conversation that didn’t go the way you intended, it’s likely because you fell into...
Top Performer a Bully?

Top Performer a Bully?

by Marlene Chism | Aug 18, 2021 | Change, Communication, Culture, Transform Culture

A big complaint I hear is “The top performer a bully, but their performance is stellar.” The real problem here is that behavior is not considered a part of performance, so it’s justified instead of corrected. The behavior allowed then becomes the standard. What...
Why Leaders Struggle with Accountability

Why Leaders Struggle with Accountability

by Marlene Chism | Feb 10, 2019 | Accountability, Leadership, Responsibility

Most leaders want to create an accountable culture, yet struggle with the process. The question becomes, “How can we create a culture of accountability while at the same time promote open communication, and engagement?” This article explores five reasons leaders...
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© 2021 Marlene Chism Inc. | Contact 417.831.1799 | marlene@marlenechism.com
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