A big complaint I hear is “The top performer a bully, but their performance is stellar.” The real problem here is that behavior is not considered a part of performance, so it’s justified instead of corrected. The behavior allowed then becomes the standard. What...
Most leaders want to create an accountable culture, yet struggle with the process. The question becomes, “How can we create a culture of accountability while at the same time promote open communication, and engagement?” This article explores five reasons leaders...
No matter what the business problem, whether it’s turnover, incivility, low patient scores or managers who don’t know how to give direction, all problems have one root in common: The lack of clarity. Let me make a couple of distinctions about clarity: Clarity and...
Becoming a great leader is a process, and a lifetime journey and never a one-time workshop. Here are nine skills to help you elevate your leadership in 2019. Skill #1 Make Clarity a Priority If you focus on any one thing it should be to make clarity a priority....
Many people believe workplace issues are distinct from personal issues. However, if you pay attention to your family dynamics, you’ll see many parallels. Both family dynamics and workplace dynamics offer many of the same opportunities for personal and leadership...
