by Marlene Chism | Mar 8, 2023 | Communication, Conflict Capacity
Leaders often confide in me that they are people pleasers. The truth is, when you really care for people, you want them to be happy–to understand why you make the decisions you make. As a result, you give them benefit of the doubt, cover for them and then inch...
by Marlene Chism | Feb 15, 2023 | Communication, General, Leadership
Whether it’s at work or at home, it’s our relationships that make up quality of our life experience. Many of us work on our “soft skills” to be better in our communication and relationships. But guess what’s more important than...
by Marlene Chism | Jan 18, 2023 | Accountability, Communication, Conflict Capacity, Engagement
Last year there emerged a new buzzword: quiet quitting. In reality the behavior that we now refer to as “quiet quitting” has been around as long as there’s been labor and management. The behavior used to be called “presenteeism” in the nineties,...
by Marlene Chism | Jan 11, 2023 | Communication, Conflict Capacity, Culture, Leadership, Stop Workplace Drama
Have you ever had that sinking feeling after someone comes to you to secretly tell you what someone else said about you? You feel trapped because you have “insider information” but you don’t feel the freedom to approach the person who is saying bad...
by Marlene Chism | Dec 14, 2022 | General, Leadership
A question I’m asked a lot is, “Why aren’t my boundaries sticking?” There are three key reasons boundaries don’t stick: First, It wasn’t a boundary in the first place. A request or wish is not a boundary. A boundary is not a...