Unresolved conflict affects almost every area of business, from productivity, safety, turnover and absenteeism to the culture itself. Leaders in today’s turbulent times need more than technical experience, seniority and authority. Leaders at every level need specific...
When you find yourself dealing with emergencies on a regular basis, surprised by unexpected drama and drowning in a sea of overwhelm look for a common thread: avoidance. In my consulting work I’m seeing a cultural trend where people pretend things are OK, when in...
