by Marlene Chism | Mar 15, 2023 | Communication, Conflict Capacity, Culture, Leadership
Have you ever noticed that short term fixes never create long term results? If there’s some problem that keeps reoccurring, and you’ve tried to fix it but it isn’t working, here’s what you need to know. You can change the policy. You can do a...
by Marlene Chism | Jan 11, 2023 | Communication, Conflict Capacity, Culture, Leadership, Stop Workplace Drama
Have you ever had that sinking feeling after someone comes to you to secretly tell you what someone else said about you? You feel trapped because you have “insider information” but you don’t feel the freedom to approach the person who is saying bad...
by Marlene Chism | Dec 21, 2022 | Accountability, General, Leadership
I often get asked this question, “How do I hold my team accountable without being a micromanager?” Many leaders worry about being a micromanager, but there’s a wide gap between micromanaging and having a light hands-on approach. Don’t let your fear...
by Marlene Chism | Sep 28, 2022 | Conflict Capacity, Leadership
It’s easy to categorize team problems as employee burnout, apathy or lack of engagement. And while there may be burnout, apathy or disengagement, the root problem may be due to ineffective leadership. By eliminating mismanagement, lack of initiative and power of...
by Marlene Chism | Aug 18, 2021 | Change, Communication, Culture, Transform Culture
A big complaint I hear is “The top performer a bully, but their performance is stellar.” The real problem here is that behavior is not considered a part of performance, so it’s justified instead of corrected. The behavior allowed then becomes the standard. What...
