Do you lose your cool only to have regrets later? Do you often describe yourself by saying “I have an anger problem?” Or do you work with someone who seems edgy, sharp, and simply can’t master their energy? When emotions take over it’s easy to misunderstand and be...
The best way to resolve conflict and stop drama so that you can get back to getting things done! With the release of my latest book, From Conflict to Courage: How to Stop Avoiding and Start Leading, came some insight packed interviews. Here are a few of these...
It doesn’t take a white paper to understand that high conflict behaviors contribute to a lot of team drama and dysfunction, including poor decision-making. Conflict is even more complex when working with powerful people in high positions: Think boards, city councils,...
As a leader you must build your conflict capacity, stop avoiding the difficult conversations and start leading your employees. Listen to my interview on the Legendary Leaders Podcast with Cathleen Merkel for insights on how to become a better conflict manager. Here...
Even with the best of intentions, conversations about performance or behavior can provoke defensiveness, and veer off track. If you’ve ever been blindsided, confused or angry from a conversation that didn’t go the way you intended, it’s likely because you fell into...
