by Marlene Chism | Nov 23, 2022 | Communication, Conflict Capacity, Leadership
The best way to resolve conflict and stop drama so that you can get back to getting things done! With the release of my latest book, From Conflict to Courage: How to Stop Avoiding and Start Leading, came some insight packed interviews. Here are a few of these...
by Marlene Chism | Nov 16, 2022 | Conflict Capacity, Leadership, Leadership Lesson
It doesn’t take a white paper to understand that high conflict behaviors contribute to a lot of team drama and dysfunction, including poor decision-making. Conflict is even more complex when working with powerful people in high positions: Think boards, city councils,...
by Marlene Chism | Jul 27, 2022 | Accountability, Communication, Conflict Capacity, Leadership
As I was walking into the long-term care facility, the new receptionist stopped a couple who was walking out because they had brought their dog for a visit. “Did you get permission to bring a dog into this facility?” the receptionist asked....
by Marlene Chism | Jun 29, 2022 | Communication, Conflict Capacity, Leadership, No-Drama Leadership, Stop Workplace Drama
Your colleague cancelled a meeting, your client ghosted you, your prospect didn’t return your email, an overly emotional private email has gone viral, and your weekly meetings are all over the place. Stacked up over time, these occurrences can make you resent...
by Marlene Chism | Jun 15, 2022 | Communication, Conflict Capacity, Leadership, No-Drama Leadership, Stop Workplace Drama
As a leader you should always be aware of a trap that I call “Playing Power of Attorney.” Power of Attorney is the act of representing someone other than yourself. It’s when someone comes to you with a complaint, and they claim “Everyone else...
