by Marlene Chism | Oct 19, 2022 | Communication, Conflict Capacity, Leadership
Conflict in the workplace happens for a variety of reasons: Poor decision-making processes, lack of clarity, ineffective communication and hundreds of other reasons. Many leaders view conflict as problematic, but conflict is not the problem, mismanagement is....
by Marlene Chism | Sep 21, 2022 | Conflict Capacity, Leadership
I recently had the opportunity to be interviewed by Tyler Dickerhoof on the Impact Driven Leader podcast. Listen here: From Conflict to Courage In this episode we discuss: Healthy conflict can yield results Be curious Leadership Clarity – Answer these questions...
by Marlene Chism | Nov 24, 2021 | Communication, Conflict Capacity
One of my rules for both leaders and employees is “no blindsiding.” This requires honest communication. Without honest communication it’s easy to lose trust. When leaders make surprising decisions that involve employees, employees feel blindsided...
by Marlene Chism | Nov 17, 2021 | Communication, Conflict Capacity
The very reason leaders avoid difficult conversations is because they don’t want to blow up, or don’t want to react to someone else’s defensiveness. In other words, they don’t trust themselves and don’t have the conflict capacity needed to manage the conflict. When...
by Marlene Chism | Oct 13, 2021 | Communication, Conflict Capacity, Leadership |
Over the course of your lifetime, you’re going to work with colleagues, employees, and bosses who are difficult to get along with—individuals who are disagreeable, resistant, or considered to be high-conflict, and you will resist them. You will resist pushing back....
