Before you say “Yes” to becoming a leader, you need to understand your culture, the dynamics of conflict, your own reactions to conflict and how to build conflict capacity. If you view conflict as a problem, you are already headed in the wrong direction. Disagreement...
The most difficult requirement of leadership is effectively managing conflict. Whether you’ve had training or not, when you mismanage conflict, you put your company in jeopardy. In the US government’s 2020 fiscal year, there were 67,448 workplace discrimination...
New leaders often don’t realize that that saying “yes” to leadership requires stepping out of the comfort zone. Avoidance is no longer a strategy. It’s up to you to navigate through the cultural politics, make difficult decisions and resolve conflict between employees...
Many leaders share a common yet secret concern: a belief that they may have an anger problem. But as I often tell my clients, anger is not a problem and should not be viewed as such. Anger is a part of the human experience. While it’s true that anger mismanaged can be...
Almost every organization wants to increase accountability, yet the road to an accountable culture is often rocky, narrow, and slippery. Most executives can quote books, articulate models, and share statistics about accountability, yet the gap between knowing and...
