by Marlene Chism | Oct 26, 2022 | Communication, Conflict Capacity, General, Leadership
With the launch of my book, From Conflict to Courage: How to Stop Avoiding and Start Leading, came opportunities for some great podcast interviews. From workplace conflict resolution to the 3 A’s, here are some places you can get my tips and steps to help you...
by Marlene Chism | Jun 29, 2022 | Communication, Conflict Capacity, Leadership, No-Drama Leadership, Stop Workplace Drama
Your colleague cancelled a meeting, your client ghosted you, your prospect didn’t return your email, an overly emotional private email has gone viral, and your weekly meetings are all over the place. Stacked up over time, these occurrences can make you resent...
by Marlene Chism | Jun 15, 2022 | Communication, Conflict Capacity, Leadership, No-Drama Leadership, Stop Workplace Drama
As a leader you should always be aware of a trap that I call “Playing Power of Attorney.” Power of Attorney is the act of representing someone other than yourself. It’s when someone comes to you with a complaint, and they claim “Everyone else...
by Marlene Chism | Mar 30, 2022 | Communication, Conflict Capacity, Emotional Integrity, Leadership, No-Drama Leadership
Strong emotions can derail even the most stable leader, given the right timing and circumstances. Like me, I’m sure you’ve done something you regret when you reacted out of anger–maybe you’ve fired off a terse email, raised your voice or...
by Marlene Chism | Mar 16, 2022 | Awareness, Communication, Conflict Capacity, Emotional Integrity, Leadership
If you hear yourself saying things like, “they don’t care,” “he isn’t engaged” or “she thinks she’s above it all,” then you’re operating off of emotions and not observation. In other words, you’re relying on your emotional brain rather than your executive brain. As a...