by Marlene Chism | Mar 15, 2023 | Communication, Conflict Capacity, Culture, Leadership
Have you ever noticed that short term fixes never create long term results? If there’s some problem that keeps reoccurring, and you’ve tried to fix it but it isn’t working, here’s what you need to know. You can change the policy. You can do a...
by Marlene Chism | Mar 8, 2023 | Communication, Conflict Capacity
Leaders often confide in me that they are people pleasers. The truth is, when you really care for people, you want them to be happy–to understand why you make the decisions you make. As a result, you give them benefit of the doubt, cover for them and then inch...
by Marlene Chism | Feb 22, 2023 | Communication, Conflict Capacity
How do you respond when you disagree with someone? How do you respond when you know an idea is completely crazy? How do you respond when someone accuses you of being unfair? If you find yourself getting triggered, interrupting, getting aggressive or shutting down...
by Marlene Chism | Jan 18, 2023 | Accountability, Communication, Conflict Capacity, Engagement
Last year there emerged a new buzzword: quiet quitting. In reality the behavior that we now refer to as “quiet quitting” has been around as long as there’s been labor and management. The behavior used to be called “presenteeism” in the nineties,...
by Marlene Chism | Nov 23, 2022 | Communication, Conflict Capacity, Leadership
The best way to resolve conflict and stop drama so that you can get back to getting things done! With the release of my latest book, From Conflict to Courage: How to Stop Avoiding and Start Leading, came some insight packed interviews. Here are a few of these...
