by Marlene Chism | May 17, 2023 | Communication, Conflict Capacity, General, Leadership
Attracting and retaining talent is one of the top issues facing organizations today. The cost of replacing an employee can be as high as 50-60% of their annual salary, when factors such as recruiting, training and lost productivity are considered. At exit interviews...
by Marlene Chism | Jan 18, 2023 | Accountability, Communication, Conflict Capacity, Engagement
Last year there emerged a new buzzword: quiet quitting. In reality the behavior that we now refer to as “quiet quitting” has been around as long as there’s been labor and management. The behavior used to be called “presenteeism” in the nineties,...
by Marlene Chism | Jan 11, 2023 | Communication, Conflict Capacity, Culture, Leadership, Stop Workplace Drama
Have you ever had that sinking feeling after someone comes to you to secretly tell you what someone else said about you? You feel trapped because you have “insider information” but you don’t feel the freedom to approach the person who is saying bad...
by Marlene Chism | Jan 30, 2022 | Communication, Culture, Leadership
Human beings are wired for connection. Research shows that feeling disconnected causes pain. In a hybrid workplace where we have tools for connection like Zoom and Microsoft Teams, it’s still easy to lose connection when some people are unintentionally excluded. With...
by Marlene Chism | Jan 26, 2022 | Awareness, Communication, Culture, Emotional Integrity
This is my second post in my series on getting more connected in 2022. The tip is to stop trying to impress others. Perhaps you’ve already learned this lesson, but chances are some of the leaders you mentor may struggle with trying to prove themselves. When you notice...
