by Marlene Chism | Mar 15, 2023 | Communication, Conflict Capacity, Culture, Leadership
Have you ever noticed that short term fixes never create long term results? If there’s some problem that keeps reoccurring, and you’ve tried to fix it but it isn’t working, here’s what you need to know. You can change the policy. You can do a...
by Marlene Chism | Mar 8, 2023 | Communication, Conflict Capacity
Leaders often confide in me that they are people pleasers. The truth is, when you really care for people, you want them to be happy–to understand why you make the decisions you make. As a result, you give them benefit of the doubt, cover for them and then inch...
by Marlene Chism | Feb 22, 2023 | Communication, Conflict Capacity
How do you respond when you disagree with someone? How do you respond when you know an idea is completely crazy? How do you respond when someone accuses you of being unfair? If you find yourself getting triggered, interrupting, getting aggressive or shutting down...
by Marlene Chism | Feb 15, 2023 | Communication, General, Leadership
Whether it’s at work or at home, it’s our relationships that make up quality of our life experience. Many of us work on our “soft skills” to be better in our communication and relationships. But guess what’s more important than...
by Marlene Chism | Jan 11, 2023 | Communication, Conflict Capacity, Culture, Leadership, Stop Workplace Drama
Have you ever had that sinking feeling after someone comes to you to secretly tell you what someone else said about you? You feel trapped because you have “insider information” but you don’t feel the freedom to approach the person who is saying bad...
