Over the course of your lifetime, you’re going to work with colleagues, employees, and bosses who are difficult to get along with—individuals who are disagreeable, resistant, or considered to be high-conflict, and you will resist them. You will resist pushing back....
It’s very difficult to “hang with” a conversation when it gets difficult. Just look on social media and you see name-calling, unfriending and all sorts of defense mechanisms when people feel trapped or threatened. The key to staying with difficult...
As you probably know, I’m authoring my fourth book, From Conflict to Courage: How to stop avoiding and start leading. It’s going to be published in May 0f 2022. In the sixth chapter I’m talking about the three levels of resistance that you have to...
Before you say “Yes” to becoming a leader, you need to understand your culture, the dynamics of conflict, your own reactions to conflict and how to build conflict capacity. If you view conflict as a problem, you are already headed in the wrong direction. Disagreement...
There’s an elephant in the room: Top leaders want employees back at the office, and employees want the flexibility, freedom and focus they gained working virtually. The “back to workplaces” issue is being talked about extensively in publications and social...
