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Making Distinctions Reduces Conflict

Making Distinctions Reduces Conflict

by Marlene Chism | May 20, 2022 | Communication, Conflict Capacity, Emotional Integrity, Leadership

Part of leadership is managing conflict, but you can’t manage what you don’t understand, and what you don’t understand leads to ineffective decision-making. Building the critical skill of making distinctions helps leaders make better decisions and manage conflicts....
Emotional Integrity

Emotional Integrity

by Marlene Chism | Mar 30, 2022 | Communication, Conflict Capacity, Emotional Integrity, Leadership, No-Drama Leadership

Strong emotions can derail even the most stable leader, given the right timing and circumstances. Like me, I’m  sure you’ve done something you regret when you reacted out of anger–maybe you’ve fired off a terse email, raised your voice or...
Should You Trust Your Feelings?

Should You Trust Your Feelings?

by Marlene Chism | Mar 16, 2022 | Awareness, Communication, Conflict Capacity, Emotional Integrity, Leadership

If you hear yourself saying things like, “they don’t care,” “he isn’t engaged” or “she thinks she’s above it all,” then you’re operating off of emotions and not observation. In other words, you’re relying on your emotional brain rather than your executive brain. As a...
Process Versus Result

Process Versus Result

by Marlene Chism | Mar 9, 2022 | Communication, Critical Thinking, Leadership

It’s common for leaders to be disappointed with investments in workshops, leadership development and other initiatives that didn’t solve the problem they were intended to solve. I believe this is because the leader got caught up in process before being able to...
Why New Leaders Struggle

Why New Leaders Struggle

by Marlene Chism | Mar 2, 2022 | Accountability, Awareness, Communication, Leadership

If you promote a top performer but they struggle with leading it could be an issue of identity. If they are a leader in title only but they still identify with former peers, they won’t be able to create accountability or initiate difficult conversations about...
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