Part of leadership is managing conflict, but you can’t manage what you don’t understand, and what you don’t understand leads to ineffective decision-making. Building the critical skill of making distinctions helps leaders make better decisions and manage conflicts....
Strong emotions can derail even the most stable leader, given the right timing and circumstances. Like me, I’m sure you’ve done something you regret when you reacted out of anger–maybe you’ve fired off a terse email, raised your voice or...
If you hear yourself saying things like, “they don’t care,” “he isn’t engaged” or “she thinks she’s above it all,” then you’re operating off of emotions and not observation. In other words, you’re relying on your emotional brain rather than your executive brain. As a...
It’s common for leaders to be disappointed with investments in workshops, leadership development and other initiatives that didn’t solve the problem they were intended to solve. I believe this is because the leader got caught up in process before being able to...
If you promote a top performer but they struggle with leading it could be an issue of identity. If they are a leader in title only but they still identify with former peers, they won’t be able to create accountability or initiate difficult conversations about...