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The Antidote for Quiet Quitting

The Antidote for Quiet Quitting

by Marlene Chism | Jan 18, 2023 | Accountability, Communication, Conflict Capacity, Engagement

Last year there emerged a new buzzword: quiet quitting. In reality the behavior that we now refer to as “quiet quitting” has been around as long as there’s been labor and management. The behavior used to be called “presenteeism” in the nineties,...
Accountability versus Micromanagement

Accountability versus Micromanagement

by Marlene Chism | Dec 21, 2022 | Accountability, General, Leadership

I often get asked this question, “How do I hold my team accountable without being a micromanager?” Many leaders worry about being a micromanager, but there’s a wide gap between micromanaging and having a light hands-on approach. Don’t let your fear...
Difficult conversations: Common traps to avoid

Difficult conversations: Common traps to avoid

by Marlene Chism | Nov 2, 2022 | Accountability, Communication, Conflict Capacity, General, Leadership

Even with the best of intentions, conversations about performance or behavior can provoke defensiveness, and veer off track. If you’ve ever been blindsided, confused or angry from a conversation that didn’t go the way you intended, it’s likely because you fell into...
Mismanaged Conflict Affects Everyone

Mismanaged Conflict Affects Everyone

by Marlene Chism | Jul 27, 2022 | Accountability, Communication, Conflict Capacity, Leadership

As I was walking into the long-term care facility, the new receptionist stopped a couple who was walking out because they had brought their dog for a visit. “Did you get permission to bring a dog into this facility?” the receptionist asked....
Why New Leaders Struggle

Why New Leaders Struggle

by Marlene Chism | Mar 2, 2022 | Accountability, Awareness, Communication, Leadership

If you promote a top performer but they struggle with leading it could be an issue of identity. If they are a leader in title only but they still identify with former peers, they won’t be able to create accountability or initiate difficult conversations about...
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© 2023 Marlene Chism Consulting | Voice Mail 417.831.1799 | marlene@marlenechism.com

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