Include Others

Include Others

I no longer set resolutions, but every year I come up with a word to focus on. This year my word is connection. So many are starving for more connection—to really be seen and heard. As leaders we can intentionally facilitate more connection and inclusion. I’ll be...

Communicating as a Hybrid Leader

Communicating as a Hybrid Leader

Communications in a hybrid workplace requires leaders to become excellent communicators. No longer is it possible to rely totally on off-the cuff conversations, hallway meetings or scheduled gatherings in a physical room. Today’s hybrid leader must acquire good...

Actions Speak Louder Than Words

Actions Speak Louder Than Words

There's nothing like inconsistency to erode trust; that's why it's so important for leaders to walk their talk. No matter what a leader says they are committed to, it’s behavior that counts. When the talk doesn’t equal the walk employees know something’s off. When the...

Minimize Anger and Maximize Capacity

Minimize Anger and Maximize Capacity

Often a client comes to me with the belief that they have an anger problem. I tell them they most likely have an awareness problem. Anger is just energy that wants to go somewhere. Anger can be channeled for good, or it can lead us to take action too soon or lash out...

Break the Habit of Appeasing

Break the Habit of Appeasing

We all do it. We tell someone something they want to hear in order to make them happy. Here are some examples: Saying, “I’ll get back to you” and then not scheduling the appointment Agreeing when you disagree Being “too nice” to argue Appeasing is a form of people...

Don’t Blindside Employees

Don’t Blindside Employees

One of my rules for both leaders and employees is "no blindsiding." This requires honest communication. Without honest communication it's easy to lose trust. When leaders make surprising decisions that involve employees, employees feel blindsided because there was no...

Why Leaders Need Emotional Stability

Why Leaders Need Emotional Stability

The very reason leaders avoid difficult conversations is because they don’t want to blow up, or don’t want to react to someone else’s defensiveness. In other words, they don’t trust themselves and don’t have the conflict capacity needed to manage the conflict. When...

When to Avoid Digital Communications

When to Avoid Digital Communications

Digital communications used appropriately can save time, but ineffective digital communications contributes to chaos and unnecessary conflict. Don’t forget that emails can be forwarded, and group threads can turn into time-wasting arguments. Here’s an easy way to...

How to see things differently

How to see things differently

Our brains are wired to minimize uncertainty, therefore we create assumptions about how the world works. That's why we all have biases! Before trying to educate others on how biased they are, understand this: We all are!  We can't not be biased, because we live from...