How to Win Any Argument
Anytime there is a conflict of interest, disagreement or misunderstanding there is an argument. The argument may only be in your mind, but it’s there nonetheless. The one element that keeps the argument in place is the need to be right. The drama perspective is...
Structure Determines Behavior
You’ve probably heard the saying, “structure determines behavior.” When a leader tries to manipulate structures to change behavior and it doesn’t work, it means there’s something else at play: the invisible structures. Let me give an easy...
Why the Workshop Didn’t Work
I often get calls from potential clients requesting a workshop: either on No-Drama Leadership for executives, or a Stop Workplace Drama workshop for the managers. When I tell them that a workshop is like a bath, not a permanent solution, they want to know why. The...
Culture Change: In the Beginning Was Drama
Drama, whether it’s negativity, absenteeism, or turnover, is almost always a precursor to culture change. Culture change is never sought when all is well. Where there is drama, the first tendency is to nip drama in the bud, but nipping drama in the bud is like...
Enlightened Leadership: The Power to Create
While working in Canada this year, I spent some time in Quebec City, where I got to walk through the first Holy Door outside of Europe. A Holy Door can only be ordained by the Pope and must be granted during a time of celebration known as jubilee. The door is open for...FREE DOWNLOAD
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