by Marlene Chism | Feb 10, 2019 | Accountability, Awareness, Leadership Lesson |
No matter what the business problem, whether it’s turnover, incivility, low patient scores or managers who don’t know how to give direction, all problems have one root in common: The lack of clarity. Let me make a couple of distinctions about clarity: Clarity and...
by Marlene Chism | Jan 20, 2019 | Accountability, Alignment, Culture |
Almost every organization wants to increase accountability, yet the road to an accountable culture is often rocky, narrow, and slippery. Most executives can quote books, articulate models, and share statistics about accountability, yet the gap between knowing and...
by Marlene Chism | Jan 12, 2019 | Leadership |
Becoming a great leader is a process, and a lifetime journey and never a one-time workshop. Here are nine skills to help you elevate your leadership in 2019. Skill #1 Make Clarity a Priority If you focus on any one thing it should be to make clarity a priority....
by Marlene Chism | Aug 19, 2017 | Alignment |
In my consulting work I see a familiar pattern: The employee is unclear about an assignment but too afraid to ask for further understanding. I’ve seen the same patterns with peers. Members of a non-profit board voting on issues where they are clueless! Board...