by Marlene Chism | Feb 10, 2019 | Accountability, Leadership, Responsibility |
Most leaders want to create an accountable culture, yet struggle with the process. The question becomes, “How can we create a culture of accountability while at the same time promote open communication, and engagement?” This article explores five reasons leaders...
by Marlene Chism | Oct 29, 2018 | Accountability, Communication, Leadership, Responsibility, Stop Workplace Drama |
The purpose of performance conversations is to improve employee performance. What often stands in the way of an effective performance conversation is the manager’s hidden agenda. In this article I talk about the five hidden agendas that prevent good performance...
by Marlene Chism | Feb 20, 2018 | Accountability, Communication, Transform Culture |
Listen to the workplace conversations to get an idea of the workplace culture. The workplace conversations either drive results or drive drama. Conversations that drive results are focused on the future, what’s possible and what course-corrections are needed....
by Marlene Chism | Feb 6, 2018 | Accountability, Communication |
Lynda, a private practice physician bragged about her ability to spend extra time with her patients since she owned the practice and was not beholden to “produce” like other physicians. Even though Lynda was considered a top expert in her field she struggled to fill...
by Marlene Chism | Dec 10, 2017 | Communication, Leadership Lesson, Stop Workplace Drama |
Many new leaders silently struggle in their leadership role. They avoid difficult conversations about performance because they do not have the confidence or the skill to coach others or facilitate change. Or, they do not have the critical skills to determine the root...